AppsLogin/AppsLocalLogin are not working.

[Mansoor8810]

Good morning!

EBS version is 12.2.10 and Database on 19c. RedHat Linux 8.The login page is erroring out with following  message after 1 minute.

The connection has timed out
The server at <Host>.<Domain> is taking too long to respond.

All servers - Apache,Admin.Weblogic,Node Manager, OPMON etc.. all starting fine and there are no errors in any component log file.SQL*Plus connection is working fine and Applysys account is not locked.I enabled the Apache Trace and i do not find any errors. OACORE log also enabled.It does not show any errors.

I compiled all JSP pages and generated JAR files and compiled all Apps invalids.

This is only application running on Application server and no resources crunch or space problem. FNDLIBR and other process are coming up fine at server level.

Only message  I see in access_log file is

127.0.0.1 - - [29/Sep/2025:06:10:44 -0600] "HEAD  /index.html HTTP/1.1" 200

oacore server log has

####<Sep 29, 2025 4:08:15 PM MDT> <Info> <Socket> <<Host>.<Doamin>> <oacore_server1> <ExecuteThread: '2' for queue: 'weblogic.socket.Muxer'> <<WLS Kernel>> <> <b4e667d5ee4b16d8:-2fc4ab33:1999768f01f:-8000-0000000000000013> <1759183695423> <BEA-000431> <Accepted Connection: Filtering is set to: "true" Remote Address: "/xx.x.xx.90" Remote Port: "48018" Local Address: "/xx.x.x.90" Local Port: "7219" Protocol: "http">

[Mansoor8810]

sorry I forgot to mention .... I do not see any AppsLogin or AppsLocalLogin entry in access log.No entries in access_log after this message "HEAD  /index.html HTTP/1.1" 200

Thanks in advance!

[Mansoor8810]

Additonal information from OHS trace file.

ssl_engine_io.c:922:  NZ Library Error: SSL IO error [Hint: the client stop the connection unexpectedly]

[ErmanArslansOracleBlog]

You have SSL-related problems. That line (ssl_engine_io.c:922:  NZ Library Error: SSL IO error [Hint: the client stop the connection unexpectedly]) is probably only just one of those logs related to that. But it is generic. Check your SSL configuration (go through the SSL-enabler Oracle support doc line by line) and also check the full path from client to your EBS apps server.. (If you have load balancer and reverse proxy check those things as well), but the error seems to be related with SSL/TLS implementation.