Administrator
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You needed to enable trace for the concurrent program, you needed to find the problematic SQL and you needed to check the knowledge base + consider sql tuning..
AWR could also tell you your problematics sqls and + db wide performance problems.
But, again since you already identified the problematic concurrent program, you needed check the sql trace of the concurrent request firstly..
Also, please share all the related info here. For ex: What did you do to resolve your problem?
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