Connection was reset Error

Hi,

When a user is creating new attributes in AME (Approval Management Engine) and when he clicks "Validate" or "Apply", he receives "Connection was reset".

Screenshots are attached.

Thanks.
Image1.JPGImage2.JPG

[ErmanArslansOracleBlog]

"Connection was reset" may be due to one of the following:

-network problem
-firewall, proxy and web access permissions
-query

Please answer the following questions ->

1) Are there any customizations or personalization on the page?
2) What is the name of the page? (exact name)
3) What are the navigation steps for reproducing the error?
4) Is this error encountered for only one user?

A similar error: "Page Cannot Be Displayed" Error When Using Approvals Management Business Analyst Responsibility (Doc ID 2233237.1)

Hi

I was trying to send you the reply but unable to send.

1. This is personalization
2. Oracle Self Service Human Resources
3. Navigation Steps : Approvals Management Business Analyst >  Oracle Self Service Human Resources >Attributes > Create then provided the values for the following :

Data type - string
Usage type - Dynamic
value : Select Case When PPS.Name Like '%Supervisor%' Then 'Y' Else 'N' End From hr_api_transactions HAT,Per_Assignments_X PAX,Per_Positions PPS Where HAT.selected_person_id = PAX.Person_Id And PAX.Position_Id = PPS.Position_Id And HAT.Transaction_Id = :transactionId​

[ErmanArslansOracleBlog]

What happens when you disable this personalization? Does the error dissapear?