Fusion Middleware console login page not coming up

[hidayat]

When i try to access the Fusion Middleware console page i get this below error on the browser.

Error 500--Internal Server Error
From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1:
10.5.1 500 Internal Server Error
The server encountered an unexpected condition which prevented it from fulfilling the request.

R12.2.4 EBS
11.2.0.3 db release

   at weblogic.work.ExecuteThread.run(ExecuteThread.java:221)
 SUBSYSTEM = HTTP USERID = <WLS Kernel> SEVERITY = Error THREAD = [ACTIVE] Execu             teThread: '2' for queue: 'weblogic.kernel.Default (self-tuning)' MSGID = BEA-017 MACHINE = myserver.mydomain.com.sa TXID =  CONTEXTID = 62727c170257ba84:                                                                                                                     46573cb0:15c2aadc7d3:-8000-00000000000002dd TIMESTAMP = 1496833352018
WatchAlarmType: AutomaticReset
WatchAlarmResetPeriod: 30000
>
<Jun 7, 2017 2:02:32 PM AST> <Error> <HTTP> <BEA-101017> <[ServletContext@742299                                                                                                                     915[app:em module:/em path:/em spec-version:2.5]] Root cause of ServletException                                                                                                                     .
java.lang.NoClassDefFoundError: oracle/binding/DataControl
        at java.lang.ClassLoader.defineClass1(Native Method)
        at java.lang.ClassLoader.defineClass(ClassLoader.java:792)
        at java.security.SecureClassLoader.defineClass(SecureClassLoader.java:14                                                                                                                     2)
        at java.net.URLClassLoader.defineClass(URLClassLoader.java:449)
        at java.net.URLClassLoader.access$100(URLClassLoader.java:71)
        Truncated. see log file for complete stacktrace
Caused By: java.lang.ClassNotFoundException: oracle.binding.DataControl
        at java.net.URLClassLoader$1.run(URLClassLoader.java:366)
        at java.net.URLClassLoader$1.run(URLClassLoader.java:355)
        at java.security.AccessController.doPrivileged(Native Method)
        at java.net.URLClassLoader.findClass(URLClassLoader.java:354)
        at java.lang.ClassLoader.loadClass(ClassLoader.java:424)
        Truncated. see log file for complete stacktrace
>
<Jun 7, 2017 2:02:32 PM AST> <Alert> <Diagnostics> <BEA-320016> <Creating diagnostic image in /sccprod/applmgr/SCC/fs1/FMW_Home/user_projects/domains/EBS_domain                                                                                                                     _SCC/servers/AdminServer/adr/diag/ofm/EBS_domain_SCC/AdminServer/incident/incdir                                                                                                                     _30 with a lockout minute period of 1.>
<Jun 7, 2017 2:02:53 PM AST> <Warning> <JNDI> <BEA-050006> <An attempt was made  to look up versioned object "oracleDmsOpmnInfoCenter" from an external client another application. This can potentially cause in-flight work of the on version not being tracked properly and thus being retired prematurely.>

 Please help and advise

[ErmanArslansOracleBlog]

1)How did you end up with this? Any recent changes?
2)Is it FMW console or Weblogic console that is failing?
3)Where did you get these log lines? Which log file exactly?

[hidayat]

1) As a part of maintenance we just bounced the server. after restarting it when we checked it was not coming up.

2) FMW console

3) Adminserver.log

3 months back we did patching. no changes after that.

[ErmanArslansOracleBlog]

How do you start this server.
Tell me the exact steps. (including every move that you did in your shell)

[ErmanArslansOracleBlog]

Also tell me are there any other instance (like SOA) running on the same server as EBS 's apps tier ?

[hidayat]

Hi,

There is no SOA running, i used the generic method for starting and stopping EBS services.

adstrtal.sh and adstpall.sh.

once the adminserver service didn't start while trying to start with adstrtal.sh, so i started it manually.

[ErmanArslansOracleBlog]

What about the env?

EBSapps.env I mean. Don't you set it before stopping/starting the services.

Tell me the exact steps Hidayat. Command by command , line by line..

[hidayat]

Hi

i source the Ebsapps.env source the run file system. go to $ADMIN_SCRIPTS_HOME
for starting adstrtal.sh

and similarly for stopping adstpall.sh.


1. source the env. run base.

2. stop the services
adstpall.sh

3. source the env. run base

4. start the services
adstrtal.sh

We have single node database and 2 node apps. i.e Primary node and DMZ node.

for stopping the services i stop the DMZ node first and then the primary node.

for starting starting the primary node first and then the dmz.

Thanks

[ErmanArslansOracleBlog]

I think you have a classpath (caused by environment) problem.

Can you restest and send me the following while you are doing the actions;

when all the services are alread closed , connect to the server
su - applmgr (or the relevant OS user)
. EBSapps.env run
env    (this command will give us your env , send me the outputs)
cd $ADMIN_SCRIPTS_HOME
sh adstrtall.sh

Then send me ->

*$EBS_DOMAIN_HOME/servers/AdminServer/logs

*the diagnostic image in [EBS_DOMAIN_HOME]/servers/AdminServer/adr/diag/ofm/EBS_domain_[SID]/AdminServer/incident/incdir_[X

*value of "s_nm_jvm_startup_properties" in the apps tier context file

[hidayat]

Hi

how To  attach the files here ?
yesterday during weekend i tried to bounce the application and check if the services were starting normally and check if it helps to resolve the EM FMW console page. and eventually it was up normally.

Now i am able to get the FM console login page.
it works fine.


i have just bounced the services. didnt perform any other action
Thanks

[ErmanArslansOracleBlog]

So, it is one time error then..
Maybe the env was wrong during your previous restart.

anyways,

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