GSM Workflow issue

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GSM Workflow issue

Merchlewitz
Greetings all, I am having the following issue while tailing a log of the GSM workflow. The other GSM logs all look fine except for one.

We are using a 12C database 12.1.0.2.0

EBS 12.1.3

I have already tried running autoconfig on all nodes. Any help is greatly appreciated!!

[Mar 27, 2018 8:29:11 AM CDT]:1522157351376:-1:-1:atc1fin2app02:11.3.34.212:-1:-1:1:20420:SYSADMIN(0):-1:Thread[outboundThreadGroup1,5,outboundThreadGroup]:2027552530:6890:1522157209087:14:ERROR:[SV                C-GSM-WFMLRSVC-898526-10006 : oracle.apps.fnd.wf.mailer.SMTPMessageHandler.prepareMessages(String)]:FormatterException -> oracle.apps.fnd.wf.mailer.FormatterException: Problem getting the HTML conte                nt -> oracle.apps.fnd.wf.mailer.NotificationFormatter$FormatterSAXException: Problem obtaining the HTML content -> oracle.apps.fnd.wf.common.HTTPClientException: Unable to invoke method HTTPClient.H                TTPResponse.listHeaders caused by: java.net.SocketException: Connection reset
        at oracle.apps.fnd.wf.mailer.NotificationFormatter.handleResEndTag(NotificationFormatter.java:3465)
        at oracle.apps.fnd.wf.mailer.NotificationFormatter.endElement(NotificationFormatter.java:578)
        at oracle.xml.parser.v2.XMLContentHandler.endElement(XMLContentHandler.java:210)
        at oracle.xml.parser.v2.NonValidatingParser.parseElement(NonValidatingParser.java:1345)
        at oracle.xml.parser.v2.NonValidatingParser.parseRootElement(NonValidatingParser.java:362)
        at oracle.xml.parser.v2.NonValidatingParser.parseDocument(NonValidatingParser.java:308)
        at oracle.xml.parser.v2.XMLParser.parse(XMLParser.java:337)
        at oracle.apps.fnd.wf.mailer.NotificationFormatter.getFormattedMessages(NotificationFormatter.java:354)
        at oracle.apps.fnd.wf.mailer.SMTPMessageHandler.prepareMessages(SMTPMessageHandler.java:96)
        at oracle.apps.fnd.wf.mailer.SMTPOutboundProcessor.read(SMTPOutboundProcessor.java:803)
        at oracle.apps.fnd.cp.gsc.SvcComponentProcessor.process(SvcComponentProcessor.java:604)
        at oracle.apps.fnd.cp.gsc.Processor.run(Processor.java:283)
        at java.lang.Thread.run(Thread.java:745)
 Caused by: oracle.apps.fnd.wf.mailer.NotificationFormatter$FormatterSAXException: Problem obtaining the HTML content -> oracle.apps.fnd.wf.common.HTTPClientException: Unable to invoke method HTTPCl                ient.HTTPResponse.listHeaders caused by: java.net.SocketException: Connection reset
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Re: GSM Workflow issue

ErmanArslansOracleBlog
Administrator
Is WF_MAIL_WEB_AGENT profile option correctly set?