Issue some users are facing

[VinodN]

Hi Erman, users from one of our teams is facing an issue. They get this error and then have to reboot their laptop to be able to work again. This is faced by one team only.

Details..
Java Exception:
java.net.ConnectException: Connection timed out connect
at Java.net.DualStackPlainSockettmpl:waitForConnect(Native Method)
at Java.net.DualStackPlainSockettmpl:socketConnect(Unknown Source)

[ErmanArslansOracleBlog]

reboot their laptop? That shouldn't be necessary.
This error stack bytheway is so generic and short. Hard to comment actually.
You didn't even stated exactly where they get this error. Using EBS forms, or using the OAF pages..
If the forms is failing, send me the clien't side log -- java console log.
If the oaf side is failing, send me the relevant part of the weblogic managed server  log -- oacore-related.

[VinodN]

The users are getting it when they try to open a form. The Java Console error stack is as follows:

oracle.forms.net.ConnectionException: Connection from new browser window not supported
        at oracle.forms.net.HTTPNStream.getInfoFromServlet(Unknown Source)
        at oracle.forms.net.HTTPNStream.<init>(Unknown Source)
        at oracle.forms.net.HTTPConnection.connect(Unknown Source)
        at oracle.forms.engine.FormsDispatcher.initConnection(Unknown Source)
        at oracle.forms.engine.FormsDispatcher.init(Unknown Source)
        at oracle.forms.engine.Runform.initConnection(Unknown Source)
        at oracle.forms.engine.Runform.startRunform(Unknown Source)
        at oracle.forms.engine.Main.createRunform(Unknown Source)
        at oracle.forms.engine.Main.start(Unknown Source)
        at com.sun.deploy.uitoolkit.impl.awt.AWTAppletAdapter.start(Unknown Source)
        at sun.plugin2.applet.Plugin2Manager$AppletExecutionRunnable.run(Unknown Source)
        at java.lang.Thread.run(Unknown Source)

[ErmanArslansOracleBlog]

Somehow multiple forms sessions are tried to be opened there.

See ->
Cannot Open Multiple Forms Sessions On A Windows 7 PC with IE8 (Doc ID 1462680.1)
E-Business Suite 12.2 Forms Error 'FRM-92101' Connection from new browser window not supported if using custom jars not added in userjarfile (Doc ID 2142147.1)

[VinodN]

Hi Erman, we are not using IE, custom jar. Do the notes apply to our scenario?

[ErmanArslansOracleBlog]

1)Please give me all the details.

EBS version.
SSL implemented or not
Forms signed or not
Internet Explorer version
JRE client version
etc..

2)Please send me the screenshot representing the error..
I need to see all the navigation

3)Does this issue appear after closing a form and reopening it, or opening multiple forms or forms not opening at all?

4)Did you test this after cleaning all your browser caches?

5)What do you have in java console (client side java console)

[VinodN]

Hi Erman,

EBS version. - 12.2.10
SSL implemented or not - Not implemented
Forms signed or not - Not signed
Internet Explorer version - Using EDGE Version 124.0.2478.105 (Official build) (64-bit)

JRE client version - 8_341
etc..

2)Please send me the screenshot representing the error..
I need to see all the navigation

3)Does this issue appear after closing a form and reopening it, or opening multiple forms or forms not opening at all? - while trying to open a form

4)Did you test this after cleaning all your browser caches? - Tried it but not working

5)What do you have in java console (client side java console) - Please refer the screenshot.

Regards,
Vinod

[ErmanArslansOracleBlog]

so you are using Microsoft Edge.

1) Ensure you are aligned with the requirements given in " Recommended Browsers for Oracle E-Business Suite Releases 12.2 and 12.1 (Doc ID 389422.1)" - Section 2: Microsoft Edge for Windows

2) can you reproduce the same issue in different supported browsers? Like Firefox or Chrome?

3)Does it happen all the forms, or does the client open a specific form and encounter this issue?