Administrator
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You need to configure workflow and workflow notification mailer.
This is bytheway, both a work for DBA team and and functional team.
funciton team should configure the workflow, and dba team should configure the workflow mailer .
Workflow mailer has 2 components.
1)smtp/outbound
2)imap/inbound.
so if you want to send emails to the user according to a workflow event, you need to configure the SMTP side of the workflow mailer. But if you want the users to respond via email and want their reply to be processed by EBS , without even loging in to the system, then you need to configure the IMAP side of the workflow mailer , as well..
For your specific case, you need to configure SMTP side of the workflow mailer.
You need :
SMTP Server hostname
SMTP server port (if it is non-default)
an SMTP username and password.
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