|
|
Issue Summary:
Following SSL certificate renewal on the OAM server (new certificate imported into keystore.jks based on a CSR provided to the Berkley),the OAM managed server was restarted to apply the updated certificate.
After this restart, users were unable to log in via SSO, with authentication failing during the login process.
Root Cause:
While investigating, we found that the OID Monitor process (oidmon) on host was not running. Since OAM relies on OID for LDAP-based user authentication,
the unavailable oidmon process (and consequently the oidldapd LDAP server processes) caused authentication requests to fail, even though the new certificate itself was imported correctly.
Fix Applied:
1. Verified oidldapd process status - confirmed it was not running.
2. Started oidmon manually: oidmon connect=OIDDB start
3. Confirmed oidmon and oidldapd processes came up successfully via oidctl status check (oid1 instance, port 3070).
4. Restarted OAM and OID managed servers
5. Validated SSO login - authentication is now working as expected.
but Previous, when we are bouncing OAM and OID, this process will get automatically up. Could you please help me to identity the reason behind this.
|