Unable to do punchout in ebs R12.1.3

[Mohammed Hamed]

Hello Erman,

I have configured tls in ebs 12.1.3 by using the DOC ID 376700.1 and every thing is working fine, I am able to do punchout for one vendor and able to login using but other vendor i am getting  generic error like " please contact your system administrator"


Can you please help me out with the troubleshooting tips to find out why it is connecting to some and no to others

Thanks.

Hamed

[ErmanArslansOracleBlog]

Hi

What do you mean by vendor? Do you mean user?
So you logout and then try to login with that problematic user and you get "You have encountered an unexpected error. Please contact your system administrator", am I correct?

*If the issue doesn't depend on the SSL implementation ( I mean, if you encouter the same issue even when running without SSL);  ->

Considering everyting is okay with the client and browser;  

Use adadmin to recompile menus.
+
Run the "Synchronize WF LOCAL tables" and "Workflow Directory Services User/Role Validation" with the 'Fix dangling  user/roles' and  'Add missing user/role assignments' to yes.

*If the issue only appears after SSL configuration;

-> send me the apache log + oacore log
-> check the profiles set for that user in user level, ensure that there is no profile that is set to the old configuration (I mean the http - nonssl related one..)

[Mohammed Hamed]

This is first time we configured the TLS to our EBS environment. After configuring the tls we are unable to pucnchout to our supplier site like  "lakeshore learning" we have another supplier to which we can connect without any issue "office depot"

Navigation ---- Iprocurement --> hitting on the supplier url and then getting the error "You have encountered an unexpected error. Please contact the System Administrator for assistance.
Logout
"


Apache access log says this
172.16.252.28 - - [25/Mar/2021:09:11:51 -0700] "POST /OA_HTML/OA.jsp?page=/oracle/apps/icx/icatalog/shopping/webui/ShoppingHomePG&_ti=1876469389&retainAM=N&addBreadCrumb=N&OASF=ICX_CAT_SHOP_HOME&OAHP=ICX_POR_HOMEPAGE_MENU&oapc=7&oas=fXaGRL26oiv3J0XXtB_ikw.. HTTP/1.1" 200 2218
127.0.0.1 - - [25/Mar/2021:09:12:10 -0700] "HEAD  /index.html HTTP/1.1" 200 0

and nothing else.

[ErmanArslansOracleBlog]

Please see the MOS document named "Punchout in Oracle iProcurement and Exchange Fails After Supplier Site Migrates From SSLv3 to TLS Protocol (with SSL Handshake SSLIOClosedOverrideGoodbyeKiss) (Doc ID 1937220.1)"
This may be your case..

There are patch for this issue.. Please see the document and read it carefully.  Read the section named "CAUTION" as well..

Note -> For Oracle Supplier Network (OSN), refer to Note:1943414.1 "Oracle Supplier Network and Transport Layer Security (TLS) Support".

[Mohammed Hamed]

Thanks Erman,

Both the patches which you recommended was already applied as part of the TLS configuration.

As i am facing the issue with once supplier only and as per the supplier they are seeing our connection coming in there logs but no sure where it is cutting out.  Security and handshake are exchange properly.

Any recommendations.

[ErmanArslansOracleBlog]

1)Anything useful in the FND LOG MESSAGES ? after enabling the diagnostics -> AP: SRDC - Data Collection for Invoices from iSupplier portal (Doc ID 1931684.1)

2)Anything in the oacore logs?

3)Please rewiev the following MOS note as well. If that HTTP 400 symptom is seen in your case too, then you may need do consider applying the solution documented there.

HTTP 400 Bad Request Error When Returning From iProcurement Punchout Session (Doc ID 1271212.1)

4)Review the MOS note -> Enable Web Access By External Supplier Users to Oracle iSupplier Portal and Oracle Sourcing (Doc ID 308271.1) . In this note, follow the instructions under the title named "Throubleshooting" what do you see?

[Mohammed Hamed]

I used fiddler to find out where my url are going . the top highlighted for the connection which has issues and the below highlighted one is having a successful punch-out and i am able to visit the supplier.

[ErmanArslansOracleBlog]

This is a crowded network trace.. We see mail.google.com there.. It is irrelevant.. Besides,  we see mcafee.com urls there..  Check these in the first place? Why do we see mcafee in the problematic try, and why don't we see it on successul punchout?

Other than that, I don't see anything in this trace that can help us ..

Please see my previous update ;

1)Anything useful in the FND LOG MESSAGES ? after enabling the diagnostics -> AP: SRDC - Data Collection for Invoices from iSupplier portal (Doc ID 1931684.1)

2)Anything in the oacore logs?

3)Please rewiev the following MOS note as well. If that HTTP 400 symptom is seen in your case too, then you may need do consider applying the solution documented there.

HTTP 400 Bad Request Error When Returning From iProcurement Punchout Session (Doc ID 1271212.1)

4)Review the MOS note -> Enable Web Access By External Supplier Users to Oracle iSupplier Portal and Oracle Sourcing (Doc ID 308271.1) . In this note, follow the instructions under the title named "Throubleshooting" what do you see?

[Mohammed Hamed]

I enabled debugging at the user level and found these in the logs.

[Mar 28, 2021 11:47:16 PM PDT]:1617000436557:-1:-1:ndevapp.sausd.us:10.15.23.188:oacore.default_group.3:1461133982:178:51551:022235(2971):228362553:Thread[AJPRequestHandler-HTTPThreadGroup-3,5,HTTPThreadGroup]:1617000435:10.15.23.188:30127:0:1218:UNEXPECTED:[fnd.framework.OAException]:java.lang.RuntimeException: Uncacceptable URL for sendRedirect. Location:https://testeproservices.llmhq.com/?token=7g2hQs4IPexKbdvC-J4TXg==&hook_url=https://ndevapp.sausd.us:4445/OA_HTML/OA.jsp?OAFunc=ICX_CAT_PUNCHOUT_CALLBACK&OAHP=ICX_POR_HOMEPAGE_MENU&OASF=ICX_CAT_PUNCHOUT_CALLBACK&transactionid=48743877&operationkey=9952110b2dca2462&oapc=11&oas=t2ag3ni2yzI3cTIidVKtvg.. servlet path: >/OA.jsp<, application path: >/OA_HTML< String index out of range: 0
[Mar 28, 2021 11:47:16 PM PDT]:1617000436558:-1:-1:ndevapp.sausd.us:10.15.23.188:oacore.default_group.3:1461133982:178:51551:022235(2971):228362553:Thread[AJPRequestHandler-HTTPThreadGroup-3,5,HTTPThreadGroup]:1617000435:10.15.23.188:30127:0:1218:UNEXPECTED:[UNEXPECTED_OA_EXCEPTION: user name = 022235: responsibility name = SAUSD Internet Procurement]:oracle.apps.fnd.framework.OAException: java.lang.RuntimeException: Uncacceptable URL for sendRedirect. Location:https://testeproservices.llmhq.com/?token=7g2hQs4IPexKbdvC-J4TXg==&hook_url=https://ndevapp.sausd.us:4445/OA_HTML/OA.jsp?OAFunc=ICX_CAT_PUNCHOUT_CALLBACK&OAHP=ICX_POR_HOMEPAGE_MENU&OASF=ICX_CAT_PUNCHOUT_CALLBACK&transactionid=48743877&operationkey=9952110b2dca2462&oapc=11&oas=t2ag3ni2yzI3cTIidVKtvg.. servlet path: >/OA.jsp<, application path: >/OA_HTML< String index out of range: 0
        at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:912)
        at oracle.apps.fnd.framework.webui.OAPageErrorHandler.prepareException(OAPageErrorHandler.java:1196)
        at oracle.apps.fnd.framework.webui.OAPageBean.renderDocument(OAPageBean.java:3353)
        at oracle.apps.fnd.framework.webui.OAPageBean.renderDocument(OAPageBean.java:3148)
        at _OA._jspService(_OA.java:229)
        at com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:59)
        at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:390)
        at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:594)
        at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:518)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
        at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:734)
        at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:391)
        at com.evermind.server.http.ServletRequestDispatcher.unprivileged_forward(ServletRequestDispatcher.java:308)
        at com.evermind.server.http.ServletRequestDispatcher.access$100(ServletRequestDispatcher.java:68)
        at com.evermind.server.http.ServletRequestDispatcher$2.oc4jRun(ServletRequestDispatcher.java:214)
        at oracle.oc4j.security.OC4JSecurity.doPrivileged(OC4JSecurity.java:284)
        at com.evermind.server.http.ServletRequestDispatcher.forward(ServletRequestDispatcher.java:219)
        at com.evermind.server.http.EvermindPageContext.forward(EvermindPageContext.java:407)
        at _OA._jspService(_OA.java:222)
        at com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:59)
        at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:390)
        at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:594)
        at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:518)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
        at com.evermind.server.http.ResourceFilterChain.doFilter(ResourceFilterChain.java:64)
        at oracle.apps.jtf.base.session.ReleaseResFilter.doFilter(ReleaseResFilter.java:26)
        at com.evermind.server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:15)
        at oracle.apps.fnd.security.AppsServletFilter.doFilter(AppsServletFilter.java:487)
        at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:642)
        at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:391)
        at com.evermind.server.http.HttpRequestHandler.doProcessRequest(HttpRequestHandler.java:911)
        at com.evermind.server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:458)
        at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:313)
        at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:199)
        at oracle.oc4j.network.ServerSocketReadHandler$SafeRunnable.run(ServerSocketReadHandler.java:260)
        at com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:303)
        at java.lang.Thread.run(Thread.java:745)
## Detail 0 ##
java.lang.RuntimeException: Uncacceptable URL for sendRedirect. Location:https://testeproservices.llmhq.com/?token=7g2hQs4IPexKbdvC-J4TXg==&hook_url=https://ndevapp.sausd.us:4445/OA_HTML/OA.jsp?OAFunc=ICX_CAT_PUNCHOUT_CALLBACK&OAHP=ICX_POR_HOMEPAGE_MENU&OASF=ICX_CAT_PUNCHOUT_CALLBACK&transactionid=48743877&operationkey=9952110b2dca2462&oapc=11&oas=t2ag3ni2yzI3cTIidVKtvg.. servlet path: >/OA.jsp<, application path: >/OA_HTML< String index out of range: 0
        at com.evermind.server.http.EvermindHttpServletResponse.sendRedirect(EvermindHttpServletResponse.java:1606)
        at javax.servlet.http.HttpServletResponseWrapper.sendRedirect(HttpServletResponseWrapper.java:170)
        at oracle.apps.fnd.security.AppsServletFilter$SecureResponseWrapper.sendRedirect(AppsServletFilter.java:880)
        at oracle.apps.fnd.framework.webui.OAPageBean.render(OAPageBean.java:3594)
        at oracle.apps.fnd.framework.webui.OAPageBean.renderDocument(OAPageBean.java:3343)
        at oracle.apps.fnd.framework.webui.OAPageBean.renderDocument(OAPageBean.java:3148)
        at _OA._jspService(_OA.java:229)
        at com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:59)
        at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:390)
        at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:594)
        at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:518)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
        at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:734)
        at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:391)
        at com.evermind.server.http.ServletRequestDispatcher.unprivileged_forward(ServletRequestDispatcher.java:308)
        at com.evermind.server.http.ServletRequestDispatcher.access$100(ServletRequestDispatcher.java:68)
        at com.evermind.server.http.ServletRequestDispatcher$2.oc4jRun(ServletRequestDispatcher.java:214)
        at oracle.oc4j.security.OC4JSecurity.doPrivileged(OC4JSecurity.java:284)
        at com.evermind.server.http.ServletRequestDispatcher.forward(ServletRequestDispatcher.java:219)
        at com.evermind.server.http.EvermindPageContext.forward(EvermindPageContext.java:407)
        at _OA._jspService(_OA.java:222)
        at com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:59)
        at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:390)
        at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:594)
        at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:518)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
        at com.evermind.server.http.ResourceFilterChain.doFilter(ResourceFilterChain.java:64)
        at oracle.apps.jtf.base.session.ReleaseResFilter.doFilter(ReleaseResFilter.java:26)
        at com.evermind.server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:15)
        at oracle.apps.fnd.security.AppsServletFilter.doFilter(AppsServletFilter.java:487)
        at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:642)
        at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:391)
        at com.evermind.server.http.HttpRequestHandler.doProcessRequest(HttpRequestHandler.java:911)
        at com.evermind.server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:458)
        at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:313)
        at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:199)
        at oracle.oc4j.network.ServerSocketReadHandler$SafeRunnable.run(ServerSocketReadHandler.java:260)
        at com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:303)
        at java.lang.Thread.run(Thread.java:745)
Caused by: java.lang.StringIndexOutOfBoundsException: String index out of range: 0
        at java.lang.String.charAt(String.java:658)
        at com.evermind.server.http.PathAndQuery.stripLeadingSlashes(PathAndQuery.java:136)
        at com.evermind.server.http.PathAndQuery$PQBuilder.<init>(PathAndQuery.java:200)
        at com.evermind.server.http.PathAndQuery.<init>(PathAndQuery.java:97)
        at com.evermind.server.http.EvermindHttpServletResponse.sendRedirect(EvermindHttpServletResponse.java:1602)
        ... 38 more

[Mar 28, 2021 11:47:16 PM PDT]:1617000436558:-1:-1:ndevapp.sausd.us:10.15.23.188:oacore.default_group.3:1461133982:178:51551:022235(2971):228362553:Thread[AJPRequestHandler-HTTPThreadGroup-3,5,HTTPThreadGroup]:1617000435:10.15.23.188:30127:0:1218:PROCEDURE:[fnd.profiles.Profiles]:getProfileOptionValue:  name=FND_DEVELOPER_MODE; levelID=10004; levelValue=2971; levelValueApplID=0
[Mar 28, 2021 11:47:16 PM PDT]:1617000436558:-1:-1:ndevapp.sausd.us:10.15.23.188:oacore.default_group.3:1461133982:178:51551:022235(2971):228362553:Thread[AJPRequestHandler-HTTPThreadGroup-3,5,HTTPThreadGroup]:1617000435:10.15.23.188:30127:0:1218:PROCEDURE:[fnd.profiles.Profiles]:getProfileOptionValue:  name=FND_DEVELOPER_MODE; levelID=10003; levelValue=51551; levelValueApplID=178
[Mar 28, 2021 11:47:16 PM PDT]:1617000436558:-1:-1:ndevapp.sausd.us:10.15.23.188:oacore.default_group.3:1461133982:178:51551:022235(2971):228362553:Thread[AJPRequestHandler-HTTPThreadGroup-3,5,HTTPThreadGroup]:1617000435:10.15.23.188:30127:0:1218:PROCEDURE:[fnd.profiles.Profiles]:getProfileOptionValue:  name=FND_DEVELOPER_MODE; levelID=10002; levelValue=178; levelValueApplID=0
[Mar 28, 2021 11:47:16 PM PDT]:1617000436558:-1:-1:ndevapp.sausd.us:10.15.23.188:oacore.default_group.3:1461133982:178:51551:022235(2971):228362553:Thread[AJPRequestHandler-HTTPThreadGroup-3,5,HTTPThreadGroup]:1617000435:10.15.23.188:30127:0:1218:PROCEDURE:[fnd.profiles.Profiles]:getProfileOptionValue:  name=FND_DEVELOPER_MODE; levelID=10001; levelValue=0; levelValueApplID=0
[Mar 28, 2021 11:47:16 PM PDT]:1617000436654:-1:-1:ndevapp.sausd.us:10.15.23.188:oacore.default_group.3:1461133982:178:51551:022235(2971):228362553:Thread[AJPRequestHandler-HTTPThreadGroup-3,5,HTTPThreadGroup]:1617000435:10.15.23.188:30127:0:1218:PROCEDURE:[fnd.common.WebAppsContext]:oracle.apps.fnd.common.WebAppsContext.releaseJDBCConnection(oracle.jdbc.driver.T4CConnection@4e20a1,228362553): : BEGIN/END
[Mar 28, 2021 11:47:16 PM PDT]:1617000436654:-1:-1:ndevapp.sausd.us:10.15.23.188:oacore.default_group.3:1461133982:178:51551:022235(2971):228362553:Thread[AJPRequestHandler-HTTPThreadGroup-3,5,HTTPThreadGroup]:1617000435:10.15.23.188:30127:0:1218:STATEMENT:[fnd.common.WebAppsContext]:oracle.apps.fnd.common.WebAppsContext.releaseJDBCConnection(oracle.jdbc.driver.T4CConnection@4e20a1,228362553): :  (pConn == mConn) is  false, isSplCtx is false, switchGenSol is false
[Mar 28, 2021 11:47:16 PM PDT]:1617000436655:-1:-1:ndevapp.sausd.us:10.15.23.188:oacore.default_group.3:1461133982:178:51551:022235(2971):228362553:Thread[AJPRequestHandler-HTTPThreadGroup-3,5,HTTPThreadGroup]:1617000435:10.15.23.188:30127:0:1218:PROCEDURE:[fnd.profiles.Profiles]:getProfileOptionValue:  name=JTF_PF_MASTER_ENABLED; levelID=10001; levelValue=0; levelValueApplID=0
[Mar 28, 2021 11:47:16 PM PDT]:1617000436655:-1:-1:ndevapp.sausd.us:10.15.23.188:oacore.default_group.3:1461133982:178:51551:022235(2971):228362553:Thread[AJPRequestHandler-HTTPThreadGroup-3,5,HTTPThreadGroup]:1617000435:10.15.23.188:30127:0:1218:PROCEDURE:[fnd.common.WebAppsContext]:oracle.apps.fnd.common.WebAppsContext.getFNDGlobal(): BEGIN
[Mar 28, 2021 11:47:16 PM PDT]:1617000436655:-1:-1:ndevapp.sausd.us:10.15.23.188:oacore.default_group.3:1461133982:178:51551:022235(2971):228362553:Thread[AJPRequestHandler-HTTPThreadGroup-3,5,HTTPThreadGroup]:1617000435:10.15.23.188:30127:0:1218:PROCEDURE:[fnd.common.WebAppsContext]:oracle.apps.fnd.common.WebAppsContext.getFNDGlobal(): END
[Mar 28, 2021 11:47:16 PM PDT]:1617000436655:-1:-1:ndevapp.sausd.us:10.15.23.188:oacore.default_group.3:1461133982:178:51551:022235(2971):228362553:Thread[AJPRequestHandler-HTTPThreadGroup-3,5,HTTPThreadGroup]:1617000435:10.15.23.188:30127:0:1218:PROCEDURE:[fnd.common.WebAppsContext]:oracle.apps.fnd.common.WebAppsContext.getFNDGlobal(): BEGIN
[Mar 28, 2021 11:47:16 PM PDT]:1617000436655:-1:-1:ndevapp.sausd.us:10.15.23.188:oacore.default_group.3:1461133982:178:51551:022235(2971):228362553:Thread[AJPRequestHandler-HTTPThreadGroup-3,5,HTTPThreadGroup]:1617000435:10.15.23.188:30127:0:1218:PROCEDURE:[fnd.common.WebAppsContext]:oracle.apps.fnd.common.WebAppsContext.getFNDGlobal(): END
[Mar 28, 2021 11:47:16 PM PDT]:1617000436655:-1:-1:ndevapp.sausd.us:10.15.23.188:oacore.default_group.3:1461133982:178:51551:022235(2971):228362553:Thread[AJPRequestHandler-HTTPThreadGroup-3,5,HTTPThreadGroup]:1617000435:10.15.23.188:30127:0:1218:PROCEDURE:[fnd.common.WebAppsContext]:oracle.apps.fnd.common.WebAppsContext.getFNDGlobal(): BEGIN
[Mar 28, 2021 11:47:16 PM PDT]:1617000436655:-1:-1:ndevapp.sausd.us:10.15.23.188:oacore.default_group.3:1461133982:178:51551:022235(2971):228362553:Thread[AJPRequestHandler-HTTPThreadGroup-3,5,HTTPThreadGroup]:1617000435:10.15.23.188:30127:0:1218:PROCEDURE:[fnd.common.WebAppsContext]:oracle.apps.fnd.common.WebAppsContext.getFNDGlobal(): END
[Mar 28, 2021 11:47:16 PM PDT]:1617000436655:-1:-1:ndevapp.sausd.us:10.15.23.188:oacore.default_group.3:1461133982:178:51551:022235(2971):228362553:Thread[AJPRequestHandler-HTTPThreadGroup-3,5,HTTPThreadGroup]:1617000435:10.15.23.188:30127:0:1218:PROCEDURE:[fnd.common.WebAppsContext]:oracle.apps.fnd.common.WebAppsContext.getCurrentSessionId(): BEGIN
[Mar 28, 2021 11:47:16 PM PDT]:1617000436655:-1:-1:ndevapp.sausd.us:10.15.23.188:oacore.default_group.3:1461133982:178:51551:022235(2971):228362553:Thread[AJPRequestHandler-HTTPThreadGroup-3,5,HTTPThreadGroup]:1617000435:10.15.23.188:30127:0:1218:PROCEDURE:[fnd.common.WebAppsContext]:oracle.apps.fnd.common.WebAppsContext.getCurrentSessionId(): END: returning 228362553
[Mar 28, 2021 11:47:16 PM PDT]:1617000436655:-1:-1:ndevapp.sausd.us:10.15.23.188:oacore.default_group.3:1461133982:178:51551:022235(2971):228362553:Thread[AJPRequestHandler-HTTPThreadGroup-3,5,HTTPThreadGroup]:1617000435:10.15.23.188:30127:0:1218:PROCEDURE:[fnd.common.WebAppsContext]:oracle.apps.fnd.common.WebAppsContext.getCurrentSessionId(): BEGIN
[Mar 28, 2021 11:47:16 PM PDT]:1617000436655:-1:-1:ndevapp.sausd.us:10.15.23.188:oacore.default_group.3:1461133982:178:51551:022235(2971):228362553:Thread[AJPRequestHandler-HTTPThreadGroup-3,5,HTTPThreadGroup]:1617000435:10.15.23.188:30127:0:1218:PROCEDURE:[fnd.common.WebAppsContext]:oracle.apps.fnd.common.WebAppsContext.getCurrentSessionId(): END: returning 228362553
[Mar 28, 2021 11:47:16 PM PDT]:1617000436655:-1:-1:ndevapp.sausd.us:10.15.23.188:oacore.default_group.3:1461133982:178:51551:022235(2971):228362553:Thread[AJPRequestHandler-HTTPThreadGroup-3,5,HTTPThreadGroup]:1617000435:10.15.23.188:30127:0:1218:PROCEDURE:[fnd.profiles.Profiles]:getProfileOptionValue:  name=ICX_CLIENT_IANA_ENCODING; levelID=10004; levelValue=2971; levelValueApplID=0
[Mar 28, 2021 11:47:16 PM PDT]:1617000436655:-1:-1:ndevapp.sausd.us:10.15.23.188:oacore.default_group.3:1461133982:178:51551:022235(2971):228362553:Thread[AJPRequestHandler-HTTPThreadGroup-3,5,HTTPThreadGroup]:1617000435:10.15.23.188:30127:0:1218:PROCEDURE:[fnd.profiles.Profiles]:getProfileOptionValue:  name=ICX_CLIENT_IANA_ENCODING; levelID=10003; levelValue=51551; levelValueApplID=178
[Mar 28, 2021 11:47:16 PM PDT]:1617000436655:-1:-1:ndevapp.sausd.us:10.15.23.188:oacore.default_group.3:1461133982:178:51551:022235(2971):228362553:Thread[AJPRequestHandler-HTTPThreadGroup-3,5,HTTPThreadGroup]:1617000435:10.15.23.188:30127:0:1218:PROCEDURE:[fnd.profiles.Profiles]:getProfileOptionValue:  name=ICX_CLIENT_IANA_ENCODING; levelID=10002; levelValue=178; levelValueApplID=0
[Mar 28, 2021 11:47:16 PM PDT]:1617000436655:-1:-1:ndevapp.sausd.us:10.15.23.188:oacore.default_group.3:1461133982:178:51551:022235(2971):228362553:Thread[AJPRequestHandler-HTTPThreadGroup-3,5,HTTPThreadGroup]:1617000435:10.15.23.188:30127:0:1218:PROCEDURE:[fnd.profiles.Profiles]:getProfileOptionValue:  name=ICX_CLIENT_IANA_ENCODING; levelID=10001; levelValue=0; levelValueApplID=0

[ErmanArslansOracleBlog]

Good.. That is documented -> Executing Punchout Gives Error Uncacceptable URL for sendRedirect (Doc ID 2126400.1)

Fix is address by 2 patches ->  Patch 22646281 - MERGE LABEL REQUEST ON TOP OF 10.1.3.5.0 FOR BUGS 20034700 22017845

Patch 22017845 - UNACCEPTABLE URL FOR SENDREDIRECT : JAVA.LANG.STRINGINDEXOUTOFBOUNDSEXCEPTION

There is also a workaround given in above document..

[Mohammed Hamed]

seems like these patches need to be merged. so raise a request to oracle

If a merge of the new patch (22017845) and the conflicting patch(es)
22646281, is required, contact Oracle Support Services and request
a Merged patch.

after just applying the 22017845 i am unbale to get the login page of apps

Showing this in the login page
























<html lang="en-US">
<head>
<script> function ignoreWarnAboutChanges(url) { document.location.href = url; } </script> 
<style type="text/css"> .globalHeader { background: url(/OA_HTML/cabo/images/swan/headerBg.jpg); background-repeat:repeat-x;background-color:#1963a9 } .globalLink {white-space:nowrap;font-size:9pt;font-family:Arial;color:#ffffff;text-decoration:none} .pageLink A:link {color:#2b7c92} .copyright {white-space:nowrap;font-family:Arial;font-size:7.5pt;color:#ffffff;text-decoration:none} .errorHeader { color:#ed1c24; font-family:Arial; font-weight:bold; font-size:9pt; vertical-align:middle; border-bottom-width:1px; border-bottom-style:solid; border-bottom-color:#3a5a87; margin-bottom:0px; } .errorText { font-family:Tahoma,Arial,Helvetica,Geneva,sans-serif; font-size:9pt; } </style>

  <title>Error Page</title>
  <META name="fwk-error" content="Error occured while processing the request">



</head>

<body> 





                           
                                   
               

 

 Error Page

 

You have encountered an unexpected error.  Please contact the System Administrator for assistance.

   

                                 

Logout

   

                   

         Copyright (c) 2005, 2015  Oracle and/or its affiliates.
     

<script>document.body.style.marginLeft="0px";document.body.style.marginRight="0px";document.body.style.marginTop="0px";</script>
</body>
</html>

[ErmanArslansOracleBlog]

There is no such requirement.. No need for a merge normally.
You applied it on correct Oracle Home, right?

Anyways, Patch 22646281 already includes the bug fix for 22017845.
So, restore to your backup(or rollback the patch from the Oracle Home), apply patch 22646281 and check.

[ErmanArslansOracleBlog]

Pay attention to the prerequisites given in the readme of 22646281..

[Mohammed Hamed]

Thanks a lot Erman!.



Finally i can connect to the supplier site.


Once again thanks

[ErmanArslansOracleBlog]

Good. So you applied patch 22646281?

[Mohammed Hamed]

Applied 22646281 and it fixed the issue.

Thanks.

On Mon, Mar 29, 2021 at 9:18 PM ErmanArslansOracleBlog [via Erman Arslan's Oracle Forum] <[hidden email]> wrote:

Good. So you applied patch 22646281?

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[ErmanArslansOracleBlog]

Good..

30 Mar 2021 Sal 04:30 tarihinde Mohammed Hamed [via Erman Arslan's Oracle Forum] <[hidden email]> şunu yazdı:

Applied 22646281 and it fixed the issue.

Thanks.

On Mon, Mar 29, 2021 at 9:18 PM ErmanArslansOracleBlog [via Erman Arslan's Oracle Forum] <[hidden email]> wrote:

Good. So you applied patch 22646281?

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Regards,

MOHAMMED HAMED

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