Workflow notification delay in sending email

[Roshan]

Hi,

we are receiving email after 2 days. I have checked the workflow mailer log file. I see there is:
[May 13, 2017 9:00:49 PM MUT]:1494694849130:-1:-1:erpprod.***.com:10.229.1.113:-1:-1:1:20420:SYSADMIN(0):-1:Thread[GSMQueueProcessor,5,main]:1506381719:79537:1494694849130:1:ERROR:[SVC-GSM-WFWSSVC-1451993 : oracle.apps.fnd.cp.gsm.GSMQueueProcessor.read()]:Could not read from the GSM queue -> oracle.apps.fnd.cp.gsm.GenCartGetMessageException: IO Error: Connection reset

I have checked the blog
http://ermanarslan.blogspot.com/2014/08/ebs-workflow-notification-mailer.html

is it related to gsm issue?

Regards,
Roshan

[ErmanArslansOracleBlog]

Check this document: Workflow Mailer Stops Inbound Processing java.sql.SQLRecoverableException: IO Error: Connection reset (Doc ID 1588126.1)

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This may be related with your network. It seems to be caused by a network delay..  Check with network them as well. (Ref: same error reported in E-Business Suite Users Experience Intermittent HTTP-500 Errors and Database Connection Errors (Doc ID 1314433.1), it is for conc manager but very similar and applicable)