system encountered error.

[raiq1]

Dear Erman sir,

We are frequently facing a EBS system encountered error and users are not be able to access the html pages.


I have only solution is to bounce oacore & apache to fix it but not get the permenant solution, need your advice to fix this issue.

For your investigation, check the attached log fileserror.jpgOracle_Error.rtf.

Regards,

[ErmanArslansOracleBlog]

Probably you use the jdbc connection.
But there are some open cases in Oracle Support and in that cases, the workaround is restarting the oacore and apache as you do -> R12:AP: Payables - Supplier Entry Error JBO-25036: An invalid object operation was invoked (Doc ID 861085.1)

*Check the following MOS note, you may give it a try ->

Receiving Framework Exceptions JBO-25036 In Self Service Pages (Doc ID 2409788.1)

Also make your users clear their browser caches ->
R12: When Selecting the Search Projects Link Error JBO-25036 Is Encountered (Doc ID 1994707.1)
Error On OA Framework Pages - oracle.apps.fnd.framework.OAException, FND_GENERIC_MESSAGE, JBO-25036 (Doc ID 1607136.1)
 --- just in case..

[raiq1]

Hi,

As you have mentioned that we used jdbc connection, how do I know for the connection, can you explain us and advice what connection we used to prevent this error.

You have mentioned 4 metalink notes for same issue , one action we have used to bounce oacore & apache but it is not a permanent  solution because if users are complainn its gives us weird situation .

As per  note 1607136.1  to change the FND_JDBC_USABLE_CHECK=false to true , Can we goahead to change this parameter to true and check the issue.

please advice.


Regards,

Raiq

[ErmanArslansOracleBlog]

I already sent you the things you can do.

Consider the action plan given in ->

Receiving Framework Exceptions JBO-25036 In Self Service Pages (Doc ID 2409788.1)

Implement it a your TEST environment , first.. Do your tests, and then consider taking it to PROD.