Re: On Line help URL

Posted by ErmanArslansOracleBlog on Dec 13, 2024; 6:03am
URL: http://erman-arslan-s-oracle-forum.124.s1.nabble.com/On-Line-help-URL-tp12819p12842.html

So when you change it to "hostname.xx.fr", help pages are working properly.
But when you autoconfig the value of that profile options is reverted back to the old value and help pages stop working..

Is this correct?

Probably, that profile is derived form some other profile or context file settings which is based on hostname(s) or another url.
But! is it expected to fail with the proxy_name.com? I don't think it is..
So there must be something related with the proxy configuration. Since I don't know all the details about your topology (load balancer, proxy, apps nodes etc..), I can't see the big picture and directly recommend something to you.. But those help pages should be able to work with the proxy.
I don't know why you are using a proxy.. The actual reason I mean.. for SSL termination, or just of placing a proxy for going out from EBS and to EBS.. reverse proxy , or classic proxy, or both.. I don't know your environment.. Anyways, I m sharing you a bunch documents for you to review, below.
Please go through these, and speak with your load balancer and proxy administrator in regards of this specific problem.. (analyze with them..)

Please check the one(s) related with your environment->

Using a Proxy with Oracle E-Business Suite Release 12.2 (Doc ID 2783291.1)
Using HAProxy as a TLS Termination Point for Oracle E-Business Suite Release 12.2 (Doc ID 2783288.1)
Page Not Found Error in some navigations in EBS (Oracle Applicaton Manager, Webadi) after implementing a Reverse Proxy with EBS (Doc ID 2680129.1)