Re: Login Issue

Posted by ErmanArslansOracleBlog on May 04, 2015; 1:42pm
URL: http://erman-arslan-s-oracle-forum.124.s1.nabble.com/Login-Issue-tp327p328.html

1)Please describe your environment.
As far as I can see you have implemented SSL.
What else do you have in the login process? SSO?

2)any errors/warnings in the HTTP Server and managed server logs? Especially oacore managed server..
3)Any errors in the database alert log?
4)Can you login ? (I mean you click submit and then see the error ?)

5)Did you check the Oracle Support docs?
*After Login to EBS Applications 12.2.4 Worklist Shows You have encountered an unexpected error. Please contact the System Administrator for assistance. (Doc ID 1982161.1)
*12.2.4 Error Page On HomePage "Error Page You have encountered an unexpected error. Please contact the System Administrator for assistance". Forms access fails (Doc ID 1948274.1)
*java.lang.NullPointerException' Error On Footer Of Homepage In 12.2 (Doc ID 2002260.1)
Sysadmin Worklist Login Error Message: You have encountered an unexpected error *java.lang.ClassCastException: oracle.apps.fnd.framework.server.OANullDBTransactionImpl cannot be cast to oracle.apps.fnd.framework.server.OADBTransactionImpl (Doc ID 1999801.1)

6)If you cant find it using the 5 steps above, provide me a screenshot and send me the log files (apache, oacore, admin server , database alert log)