let me see the alert log showing the error , apache log , oacore server log and the screenshot.
did you check the AD site , I mean the related the log files of the application servers which provide this AD authentication mechanism ? like SSO server..
Or if your authenticatin mechanism is custom , check your custom code which gets triggered at login.
Hi to answer your question:
1. Yes we use SSL and applied the SSL to the Oracle Apps server. We do not use SSO but AD authentication.
2. yes
3. yes
4. No cannot log in again until we re-start the application server.
5. Yes we got the Oracle support doc and we are trying to apply in the testing environment as we cannot apply directly to pre-production
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