validation error occurred. please check indicated fields below workflow

[AKHAN]

Hi Erman,

Hi How are you?
I am facing an issue in Workflow mailer configuration. IMAP inbound processing stopped working in my environment all of sudden. Please kindly help me to resolve this issue.

When i enable the imap inbound processing checkbox by providing below details it is failing with error like

Unable to connect to the mail account, Check the host, username, password and connection string.

validation error occurred. please check indicated fields below.

I am providing the correct information but still it is failing.

Can you please advise me on this issue. How i can resolve it.

[ErmanArslansOracleBlog]

2 possibilities;

1) you can't reach the mail server. (firewall issue, SSL issue etc..)
2) you can reach the mail server , but you can't login .

So please make an IMAP test and work with your mail server admins.

Example:

TEST IMAP connectivity using the following example:
telnet IMAP_SERVERS_IP 143
Trying 192.168.10.10...
Connected to localhost.
Escape character is '^]'.
* OK
A1 OK LOGIN completed
--> A2 list "" "*"
--> list all folders
* LIST () "/" "INBOX"
* LIST () "/" "Mickey"
* LIST () "/" "Minnie"
a2 OK LIST completed
--> A3 select "INBOX"
--> selecting a folder
* 5 EXISTS
* 0 RECENT
* OK [UIDVALIDITY 1] UID validity status
* FLAGS (\Seen \Deleted \Answered \Flagged \Draft X-ORACLE-COMMENT $MDNSENT X-DS
NREQUESTED X-MDNREQUESTED X-DELETEAFTERSUBMIT X-ORACLE-FILTERED)
* OK [PERMANENTFLAGS (\Seen \Deleted \Answered \Flagged \Draft X-ORACLE-COMMENT
$MDNSENT X-DSNREQUESTED X-MDNREQUESTED X-DELETEAFTERSUBMIT X-ORACLE-FILTERED)] P
ermanent flags
* OK [UNSEEN 5] 5 is first unseen
a3 OK [READ-WRITE] SELECT completed
--> A4 fetch 1:2 RFC822
--> fetch mail number 1 and 2 and see the mail including header information
* 1 FETCH (RFC822 {497}
Return-Path: <[e-mail]>
Received: from sniblade5.ducksville.com by sniblade5.ducksville.com
with ESMTP id 10031084275002; Tue, 11 May 2004 13:30:02 +0200
Received: (from orasup@localhost)
by sniblade5.ducksville.com (8.11.6/8.11.6) id i4BBTwY06042
for [e-mail]; Tue, 11 May 2004 13:29:58 +0200
Date: Tue, 11 May 2004 13:29:58 +0200
From: [e-mail]
Message-Id: <[e-mail]>

Hello Donald.
)
* 2 FETCH (RFC822 {561}
Return-Path: <[e-mail]>
Received: from sniblade5.ducksville.com by sniblade5.ducksville.com
with ESMTP id 10041084275106; Tue, 11 May 2004 13:31:46 +0200
Message-ID: <[e-mail]>
Date: Tue, 11 May 2004 13:31:46 +0200 (CEST)
From: [e-mail]
To: [e-mail]
Subject: hello from webmail
Mime-Version: 1.0
Content-Type: text/plain; charset=ISO-8859-1
Content-Transfer-Encoding: 7bit
X-Priority: 3
X-Mailer: Oracle Webmail Client(UIX)

)
--> A99 logout
* BYE Oracle IMAP4 server terminating connection
A99 OK LOGOUT completed
Connection closed by foreign host.

In addition ; Use Application Diagnostics responsibility to test IMAP connections
To execute the test, do the following:

Start Oracle E-Business Suite
Connect to responsibility Application Diagnostics
Select the Diagnose menu option
Click button Select Application and select Application "Oracle eMail Center"
Scroll down to group "Email Account"
Select test name "IMAP Connection"
Input Parameters (* required)N/A
Output containsReports if there are any problems connecting to the IMAP Server.

You may use oracle's java to test the Imap connections, as well...

   $AFJVAPRG -classpath $AF_CLASSPATH -Dprotocol=imap  \

        ( -Ddbcfile=<dbcfileLocation_here> | -Ddbuser -Ddbpassword -Ddburl )\
        -Dserver=<servername_here> [-Dport=<port> default 143] \
        -Daccount=<accountname_here> -Dpassword=<password_here> \
        [ -Dfolder=<foldername_here> ]  \
        [ -Dconnect_timeout=5 ] \
        [ -Dssl= <Y|N> default N ] \
        [ -Dtruststore=<truststore_here> ]\
        [ -Dconnect_timeout=<seconds> default 5 ] \
        [ -Ddebug=<Y|N> default N ]\
        [ -Dlogfile=<log filename> default test.log ]\
        oracle.apps.fnd.wf.mailer.Mailer