General exception while launching forms

[satish]

Errror.docxDear Erman,

Env : R12.2.5 and DB 19.17. Not SSL. Using JWS.
Shared appltop and 2 node RAC

Today, users reported general exception issue when they launched forms. Attached the error message faced by user. When we verify the forms_server1.out file,no messages were written after 15th May.

Below are the log messages. Can you please let us know what might cause this error. We bounced the forms server to fix it.

Forms session <360> aborted: unable to communicate with runtime process.
<15 May, 2024 1:05:33 PM IST> <Error> <ServletContext-/forms> <BEA-000000> <Forms session <360> exception stack trace:
java.io.IOException: FRM-93000: Unexpected internal error
Details : No HTTP headers received from runform

        at oracle.forms.servlet.ListenerServlet.forwardResponseFromRunform(Unknown Source)
        at oracle.forms.servlet.ListenerServlet.doPost(Unknown Source)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
        at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
        Truncated. see log file for complete stacktrace
>
Forms session <383> aborted: unable to communicate with runtime process.
<15 May, 2024 1:09:05 PM IST> <Error> <ServletContext-/forms> <BEA-000000> <Forms session <383> exception stack trace:
java.io.IOException: FRM-93000: Unexpected internal error.
Details : No HTTP headers received from runform
        at oracle.forms.servlet.ListenerServlet.forwardResponseFromRunform(Unknown Source)
        at oracle.forms.servlet.ListenerServlet.doPost(Unknown Source)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
        at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
        Truncated. see log file for complete stacktrace
>
<15 May, 2024 1:22:44 PM IST> <Alert> <WebLogicServer> <BEA-000396> <Server shutdown has been requested by weblogic>
<15 May, 2024 1:22:44 PM IST> <Notice> <WebLogicServer> <BEA-000365> <Server state changed to FORCE_SUSPENDING>
<15 May, 2024 1:22:44 PM IST> <Notice> <Cluster> <BEA-000163> <Stopping "async" replication service>
<15 May, 2024 1:22:44 PM IST> <Notice> <WebLogicServer> <BEA-000365> <Server state changed to ADMIN>
<15 May, 2024 1:22:44 PM IST> <Notice> <WebLogicServer> <BEA-000365> <Server state changed to FORCE_SHUTTING_DOWN>
<15 May, 2024 1:22:44 PM IST> <Notice> <Server> <BEA-002607> <Channel "Default" listening on 172.16.111.13:7409 was shutdown.>
<15 May, 2024 1:22:45 PM IST> <Warning> <Log Management> <BEA-170011> <The LogBroadcaster on this server failed to broadcast log messages to the admin server. The Admin server may not be running. Message broadcasts to the admin server will be disabled.>
<15 May, 2024 1:22:45 PM IST> <Warning> <Log Management> <BEA-170011> <The LogBroadcaster on this server failed to broadcast log messages to the admin server. The Admin server may not be running. Message broadcasts to the admin server will be disabled.>
<15 May, 2024 1:22:46 PM> <FINEST> <NodeManager> <Waiting for the process to die: 7818>
<15 May, 2024 1:22:46 PM> <INFO> <NodeManager> <Server was shut down normally>
<15 May, 2024 1:22:46 PM> <FINEST> <NodeManager> <runMonitor returned, setting finished=true and notifying waiters>




forms_server1.log ==> shows

####<18 May, 2024 12:43:14 PM IST> <Error> <ServletContext-/forms> <erpprodapp02.ttd.com> <forms_server4> <[ACTIVE] ExecuteThread: '5' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <> <0066BKndRi14ioGqywedMG0001jZ000AVt> <1716016394911> <BEA-000000> <Forms session <856> exception stack trace:
java.io.IOException: FRM-93000: Unexpected internal error.
Details : No HTTP headers received from runform
        at oracle.forms.servlet.ListenerServlet.forwardResponseFromRunform(Unknown Source)
        at oracle.forms.servlet.ListenerServlet.doPost(Unknown Source)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
        at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
        at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
        at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:301)
        at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:26)
        at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:60)
        at oracle.security.jps.ee.http.JpsAbsFilter$1.run(JpsAbsFilter.java:138)
        at java.security.AccessController.doPrivileged(Native Method)
        at oracle.security.jps.util.JpsSubject.doAsPrivileged(JpsSubject.java:324)
        at oracle.security.jps.ee.util.JpsPlatformUtil.runJaasMode(JpsPlatformUtil.java:464)
        at oracle.security.jps.ee.http.JpsAbsFilter.runJaasMode(JpsAbsFilter.java:121)
        at oracle.security.jps.ee.http.JpsAbsFilter.doFilter(JpsAbsFilter.java:211)
        at oracle.security.jps.ee.http.JpsFilter.doFilter(JpsFilter.java:71)
        at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:60)
        at oracle.dms.servlet.DMSServletFilter.doFilter(DMSServletFilter.java:163)
        at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:60)
        at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.wrapRun(WebAppServletContext.java:3748)
        at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3714)
        at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
        at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:120)
        at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2283)
        at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2182)
        at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1499)
        at weblogic.work.ExecuteThread.execute(ExecuteThread.java:263)
        at weblogic.work.ExecuteThread.run(ExecuteThread.java:221)

Thanks,
SG

[ErmanArslansOracleBlog]

You have HttpServlet.java:727 and "No HTTP headers received from runform"

See -> 2.2 E-Business Suite Concurrent Processing Request Submission Fails With Error FRM-93000 Or FRM-92101 And the Submission Form Crashes With 'java.io.IOException: FRM-93000: Unexpected internal error' In The Forms_server.log File (Doc ID 2013856.1)

[satish]

Hi erman,

Thanks for the update. I think 2 issues here.

Front end forms users reported the attached error. After the bouce, they are able to login. What might cause the attached error. Can you please advice.

Thanks,
SGErrror.docx

[ErmanArslansOracleBlog]

1)what happens when you click to that "more information" button?
2)What do you have in oacore log? (this happens in OAF pages right?)
3)504 Gateway Timeout server error response code indicates that the server, while acting as a gateway or proxy, did not get a response in time from the upstream server that it needed in order to complete the request -- maybe related with the networking --- maybe related with the proxy setting, but maybe.. It depends on the situation..